Our goal is to make sure you are happy with your Blue Rose / IQ  product. 

All Blue Rose / IQ products come with a full money back guarantee.  

 

 

Our direct to customer program allows us to extend a full 30 day in-home trial period to every direct Blue Rose / IQ customer who purchases an eligible product. 

 

 

In simple terms, you have a full 30 days from the day you receive your product to try it in your system. If, at the end of the 30 day period, you are not completely happy with the purchase, you may return the product to us for a full refund of what you paid not including the shipping charges.

 

 

The Blue Rose / IQ bottom line, take it home and try it.  We want you to be happy with your IQ purchase.

 

 

The best showroom of all is your living room or home theater room. When you make a purchase from IQ, we want you to try it in your home for 30-days... listen to your favorite music... watch your favorite movies.... There's virtually no risk.

 

 

Our goal is to have extremely satisfied customers who will become life-long customers and advocates for IQ.

 

 

The IQ 30-day trail details are:

 

All electronic products, ie M300 amplifiers, etc., are covered under the 30-Day Home Audition period. Accessories such as cables are not covered.

 

The 30-day period begins on the date of receipt of your product and expires automatically once the 30 days has taken place without a request for a return of the product(s).

 

If you wish to return the product for a refund, please contact Blue Rose / IQ before the expiration date of your Home Audition.

 

Blue Rose / IQ will issue a RMA # and provide instructions for returning the product. All returns must be accompanied with an RMA # in order to be processed.

 

The customer is responsible for return freight costs. The refund is contingent upon the receipt and the inspection of the product(s) by Blue Rose / IQ. The customer is liable for all damages of the product(s) and any refund for damaged product will be adjusted accordingly.